Chief Operating Officer - Pathfinder Services, Inc., Huntington, IN

Posted: Thursday, September 7, 2017

Pathfinder Services, Inc. (Pathfinder) seeks an exceptional Chief Operating Officer (COO) with a commitment to serving people facing physical, developmental, and/or economic challenges. This seasoned executive will care deeply about giving to and serving others, and have passion and experience in implementing a management system in a multi-divisional, complex organization that generates high quality customer service, divisional collaboration, and profitable outcomes.

Pathfinder Services was founded in 1966 and has grown into a $20 million dollar comprehensive human and community development organization offering services in education, employment, affordable housing, and community integration that enhance self-reliance and inclusion of people in the community where they live. We serve over 4000 people, primarily in Northeast Indiana, through the caring hands of more than 475 employees and over 200 volunteers. Headquartered in Huntington, IN, Pathfinder has an operating budget of $20 million and a staff of 475. Find out more about Pathfinder Services at

The newly created position of Chief Operating Officer (COO) reports to the President/ Chief Executive Officer (CEO). In partnership with the CEO, s/he will foster a culture of premier customer service, communication, and collaboration by overseeing and managing the overall processes and personnel of the operational functions of the organization, which includes development and marketing functions. The COO must quickly understand the mission, complex business model, and the comprehensive community development approach of Pathfinder Services.

The successful candidate will possess the ability to inspire higher performance and engagement in fulfilled employees; strong leadership with exceptional management skills, a team building approach and a willingness to create transformative change; experience in and understanding of organizational development, and problem solving in a rapidly changing, complex environment; demonstrated competency and experience in organizational management, culture, strategy, supervision and leadership; entrepreneurial expertise with an understanding of nonprofit and for-profit business; strong communication and public presentation skills; at least 5 years' management experience in a comparable organization; 5 to 10 years of business management experience across a range of business disciplines, preferably in human service delivery to persons with disabilities and/or comprehensive community development ; and a Bachelor's Degree in a business-related discipline (MBA preferred). To see the full list of responsibilities, see

Salary will be commensurate with experience and includes a benefits package.

To apply, e-mail resume, cover letter detailing your fit with the position's requirements, and salary requirements to: (e-mail applications are required). For other inquiries contact Taney Hamill, Senior Consultant, at


Pathfinder Services, Inc. is committed to equal employment opportunity.
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