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Product

Learning to Rate Your Services: Training Script

Center:
Fiscal Year:
2026
Contact Information:
Product Description:
Green Mountain Self-Advocates created and piloted this training for recipients of HCBS, including people with intellectual and developmental disabilities, to understand how to give feedback on the CAHPS survey. We designed the training with Hands-on learning, Real-life examples, Visual cues, building on what people already know. People with lived experience wrote the script and activities. Peer trainers led pilot sessions, making sure everything felt relatable, with plain language exercises.
Keyword(s):
training script, Intellectual and developmental disabilities, Completing surveys, Plain language
Product/Publication Type(s):
Tools or Toolkits
Target Audience:
Consumers/Families, Professionals, Policymakers
Alternative Format:
Electronic (disc, CD, 508 compliant web posting)
To Obtain Copies (URL or Email):
COVID-19 Related Data:
N/A