DVR Quality Assurance

2023

The Division of Vocational Rehabilitation (DVR) utilizes the services of benefits planners otherwise known as Community Work Incentive Coordinators (CWICs)to provide benefits planning services for their clients who are looking for employment or self-employment options. There is no oversight of the CWICs who provide these services and there is a need for a way to ensure the quality and accuracy of their work is maintained to a consistent level of standard. there is also a need to maintain and/or increase capacity to provide benefits and work incentive counseling within Alaska. This DVR quality assurance program will maintain and ensure high quality benefits and work incentives counseling services are available and effective. We will continue to maintain a pool of available CWICs who can provide WIPA services to SSA beneficiaries. Having a review process in place will ensure that CWICs are writing BSAs that meet the accuracy and clarity standards expected.

DVR, Quality Assurance, Work Incentives, SSA

Quality Assurance, Employment-Related Activities

Professionals and Para-Professionals

None

State

N/A