New Hampshire 2020 and 2021 Customer Satisfaction Surveys
        
     
    
        
    
    
        Project Description:
        The Institute for Community Inclusion (ICI) at the University of Massachusetts Boston (UMB) will conduct two waves of a customer satisfaction survey for the New Hampshire Vocational Rehabilitation (NHVR) agency. The ICI will work with NHVR to design and implement a survey effort that will generate data to inform the planning and provision of VR services, services for the Blind and Visually Impaired, and Older Blind Independent Living program services.
     
    
        Keyword(s):
        customer satisfaction survey
     
    
        Core Function(s):
        Performing Research or Evaluation
     
    
        Area of Emphasis
        Employment-Related Activities
     
    
        Target Audience:
        Professionals and Para-Professionals, Family Members/Caregivers, Adults with Disabilities, Children/Adolescents with Disabilities/SHCN, Legislators/Policy Makers, General Public
     
    
        Unserved or Under-served Populations:
        Racial or Ethnic Minorities, Disadvantaged Circumstances, Geographic Areas
     
    
        Primary Target Audience Geographic Descriptor:
        State
     
    
    
        COVID-19 Related Data:
        
                N/A