Supporting Diverse Customers to Employment Success
Project Description:
Purpose: Knowledgeable and skillful New Mexico One Stop Career Center staff will support customers with diverse abilities to achieve their employment goals.
Comprehensive Strategy: Guided by a statewide key stakeholder Steering Committee, this project has four goals to increase the ability of One Stop Centers to provide appropriate services to people with disabilities leading to job placement success :
1) Build One Stop disability expertise and capacity through the development of a Disability Navigator System. The three rural regions will have a dedicated Navigator who will also provide assistance to satellites within the region. The Central region project efforts will supplement the Navigators paid through DVR Project NEON.
2) Increase employment outcomes for people with disabilities, including job retention and career advancement at each site. This will include strengthening employment contacts, knowledge of specific career planning and job placement techniques that are effective for people with diverse abilities and identification of implementation techniques that increase placement. CDD's Information Center and LINC will provide information and resources.
3) Develop and implement an on-going external quality assurance process using "Mystery Shoppers" who are training individuals with diverse abilities.
4) Develop a mentoring process to assure on-going disability expertise in the four regions covered through this initiative, through the use of three person Mentor Teams that include a person with a disability, the Navigator, and an existing One-Stop Career Center staff member.
Keyword(s):
Model One-Stop Service Diverse Customers
Core Function(s):
Training Trainees, Developing & Disseminating Information
Area of Emphasis
Employment-Related Activities, Other
Target Audience:
Professionals and Para-Professionals, Family Members/Caregivers
Unserved or Under-served Populations:
Racial or Ethnic Minorities, Disadvantaged Circumstances, Limited English, Geographic Areas, Empowerment Zone, Reservation, Rural/Remote, Urban, Specific Groups
Primary Target Audience Geographic Descriptor:
State
COVID-19 Related Data:
N/A
