Professional Summary

Highly intelligent, motivated and experienced Administrative, Educational and Program Leader with increasing responsibility in student affairs, educational programming, non-profit management, small business operations/management, human resources, academia and grant management.

Specialties: Program/Educational Coordination, Human Resources Functions, Non-Profit Management; Higher Education; Student Affairs, Executive Assistance; Change Management; Grant Management and Event Planning

Educational Background
• BA, History - California State University, San Bernardino
• A.S. Business Admin/Info Processing - Goldey Beacom College, Wilmington, DE
• MPA - Public Administration/NonProfit Mgmt - University of Delaware (Currently Pursuing)

Professional Experience

University of Delaware
LEND (Leadership Education in Neurodevelopmental and related Disabilities)
Program Coordinator
The Center For Disabilities Studies - 2017 - Present

• Coordinate the overall LEND training program and serve as the day-to-day contact for LEND trainees, faculty, supervisors and families, as well as others from the community who are associated with LEND activities.
• Manage logistics for all seminars and community trainings, including providing support to speakers, supporting the creation and dissemination of materials, facilitating necessary technology, arranging for accessibility, and managing lecture site details.
• Coordinate logistics of experiential curricular activities in order to ensure high-quality and meaningful experiences for the trainees and the associated supervisor/family. This includes supporting the recruitment of families and practicum sites and facilitating necessary connections between trainees, clinicians, and families.
• Manage recruitment efforts for all LEND trainees, including the creation and implementation of a UD LEND Diversity Recruitment Strategy, and provide recruitment-related support to LEND core faculty as needed.
• Support all long-term trainees in the development of a professional portfolio. Manage the creation and maintenance of an online portfolio template in collaboration with other UD departments.
• Support trainees, supervisors and faculty in developing and integrating work products and other content into trainee portfolios.
• Develop a system for receiving and responding to requests for technical assistance from community-based agencies.
• Establish and maintain a system for collecting evaluation information for all didactic and technical assistance activities.
• Establish and maintain a system for tracking program activities, as required by federal funding agencies.
• Develop and disseminate marketing materials in collaboration with the CDS Communications and Advocacy Unit.
• Support the development and dissemination of scholarly presentations and publications.
• Develop and maintain policies and procedures manuals for various dimensions of the LEND Program.
• Assist in the development of program summaries, future grant proposals and other material related to the conduct of clinical training and other related initiatives.
• For recruitment and collaboration purposes, maintain awareness of programs relevant to LEND activities on the UD campus and at other institutions of higher education in the mid-Atlantic region.
• Coordinate preparations for and implementation of meetings of the LEND leadership group.
• Coordinate the annual needs assessment, environmental scan, and faculty engagement and productivity profile activities.
• Support the design and implementation of a fully-accessible LEND Program web presence.

Business Administrator/Assistant to the Chair
The Department of Sociology and Criminal Justice -- 2011 - 2017

As the frontline employee, manage the daily operations of the Department of Sociology and Criminal Justice within the College of Arts and Sciences which includes:

• The fiscal affairs of the Department including:
o Budget planning and projections, expenditure and cost analysis
o Ensures accuracy and availability of funding and compliance with standard accounting and audit procedures.
o Procurement card administrator.
o Assists in preparation of faculty grant proposals. (Pre-Award, Post-Award)
o Coordinates account reconciliation and financial reporting activities.
o Prepares and administers in consultation with the Chair, the Department budget, all unit-level accounts, research proposal budgets, and budgetary matters related to personnel appointments, salary increases, Administrative supplements and Employee Merit.
o Handles all department grant closeouts in conjunction with Research Office and Dean's Office.
o Analyzes budget expenditures for compliance with approved budget.
o Researches budget issues and handles accordingly.
o Approves and monitors expenditures, performs analyses, and provides projections.
o Assists the Chair with the operation and management of the unit.
o In the absence of the Chair, acts on operational and administrative matters.
• Program Coordination, Human Resources, Staff Management and Training:
o Supervises support staff. Conducts annual performance appraisals.
o Schedules trainings (including yearly staff retreat) and facilitates employee development plans.
o Coordinates work of support staff involved in projects and activities, including student registration, orientation for graduate and undergraduate programs, course scheduling, supply ordering, and curriculum support.
o Works with students on curriculum guidance and trains staff on all aspects of Department tasks to include program management:
Advising Students on Program / Curriculum guidelines / goals Interpreting policy, requirements for graduation / change of majors /transfer of credits / Undergraduate and Graduate Student Programs
Recruitment of New Graduate Cohorts
Presents fall orientation seminar to New Graduate Cohorts
o Acts as liaison with Chair, undergraduate and graduate faculty directors, and the scheduling office.
o Assists faculty in academic and research activities.
o Provides orientation and interpretation of University and Center policies and procedures for new faculty and professionals.
o Recruits, hires, and provides training and orientation for new staff and part-time employees on the operation of the Dept and policies, procedures, and benefits of the University.
o Maintains the vacation/sick time records of all staff and post docs.
o Processes payroll for work study, miscellaneous wage staff, Graduate students, Faculty and Staff.
o Directly supervises administrative staff and part-time employees.

Santos Manuel Student Union at California State University San Bernardino
Manager, Administration Office -- 2007 - 2011

• Oversee day to day operations of the Administration Office of the Santos Manuel Student Union, a private non-profit auxiliary organization on the campus of California State University, San Bernardino.
• Direct administrative, operational and HR functions for the Student Union including managing two unit budgets totaling $500,000.
• Maintain office services, Design and implement office policies, Establish standards and procedures, Organize office operations and procedures, Supervise office staff, Keep attendance records for entire staff, Control correspondences, Review and approve supply requisitions, Maintain office equipment, Supervise office staff and student assistants, Conducts performance appraisals, Assign and monitor clerical and secretarial functions, Recruit and select office staff, Orient and train employees, Coaching and disciplining staff, Maintain office records, Design filing systems, Ensure filing systems are maintained and up to date, Define procedures for record retention, Ensure protection and security of files and records, Transfer and dispose records according to retention schedules and policies, Ensure personnel files are up to date and secure, Plan and implement office systems, layout and equipment procurement, Maintain and replenish inventory, reconcile monthly credit card purchases/statements.
• Administrator to the Board of Directors maintaining all files, minute taking, and serving as member and liaison to committees.
• Event planning with program coordinators for educational programs offered at the Student Union.
• Work in conjunction with the Scheduling Department to ensure quality customer service, invoicing, collections, assisting with planning events (including set-up and breakdown), ensure high profile events follow University and Student Union protocol (i.e. Angela Davis Lecture, annual Drag Show, pub-oriented events).
• Serve on Student Union Committees including Policy and Procedures and Strategic Planning.
• Mentor students working in the Administration Office. Guide/Advise them on curriculum/program management, policy guidelines, help to improve retention rates.
• Work in collaboration with Faculty/Staff/Students to provide educational and entertainment programs to include: workshops on gender/sexuality; domestic violence, self-defense, body image, stress management, student/staff awards program, Native American History, African American History, International Night

Leadership Roles, Opportunities and Speaking Engagements
• Co-Chair, UD LGBTQ Faculty/Staff Caucus
o Program Coordination (keynotes and workshops):
• 2014-Campus Climate (coordination with Campus PRIDE)
• 2015-LGBT Aging and Healthcare: A Cultural Competency Perspective (Coordination with Christiana Care and United Way)
• 2017-Inclusive Networking (coordination with Ernst and Young);
• 2013-Developed annual Triangle Award to recognize students, staff and faculty as leaders in the community committed to advocacy, support and visibility.
• 2015-2016 Member, Arts and Sciences Dean's Committee on Diversity and Inclusive Excellence. Re-write of A&S Strategic plan language to be more inclusive
• 2012-2014 Member, UD Diversity and Equity Commission
• 2011-UD Certificate: Blue and Gold Management Essentials
• 2017-UD Diversity Summit Facilitator
• 2011-2014 Board Member/Program Coordination, Underground Railroad Coalition of Delaware
• 2007-2011 Cal State San Bernardino Committees Member: Policy and Procedures Committee, Strategic Planning Committee, Human Resources Committee

Memberships
• Society of Research Administrators
• Society for Human Resource Management
• Association of College Unions International
• Auxiliary Organization Association - Human Resources Committee
• Association of University Centers on Disabilities

Volunteer Experience
• National History Day Judge - DE Historical Society - 2017
• Autism Delaware - A Day at the Races - 2017
• Underground Railroad Coalition of Delaware - 2011-2014 (Newsletter Editor/Board Member)
• Historic Dover Days - 2011-2014
• Giving to the Homeless - Newark, DE 2011-Present
• Fundraising Internship: Susan G. Komen Breast Cancer Foundation 1999
• Muscular Dystrophy Bowl-a-Thon Organizer -Dover, DE 1989-1991
• AIDS Hotline of Delaware 1988-1991