BRENDA MUNSON
(701) 858-4477, [email protected]

________________________________________

Accomplishments

• Acquired research associate skills through program management at North Dakota Center for Persons with Disabilities (NDCPD)
• Developed grant writing capabilities and communication awareness through experience as project coordinator at NDCPD and as office manager at a pain management center
• Gained experience in working with culturally diverse populations, particularly individuals with disabilities, in my work at NDCPD

________________________________________

Work Experience

June 2008-Present, North Dakota Center for Persons with Disabilities, Minot ND, ND SMP Coordinator of Volunteers

• Implemented and coordinated Volunteer Risk and Program Management as mandated by the Administration on Community Living
• Gained organization and management skills necessary to hire, train and manage Regional Volunteer Coordinator staff across the state
• Developed expertise as state and national conference speaker on risks of healthcare/Medicare fraud
• Gained experience in research, writing and data collection which will be a benefit to the Research Program Specialist position at AUCD
• Acquired TA skills as SMP dissemination coordinator

July 2001-2008, Tri-Life Chronic Pain Management Center, Minot ND, Office Manager

• Supported medical staff in daily operations of clinic
• Implemented clinic policies and procedures
• Gained experience in clinic accounts receivable and payables

March 1976-2001, St. Joseph's Hospital, Minot ND, Medical Office Administrator

• Provided clinical and clerical support for medical oncology practice
• Gained experience in electronic billing

_______________________________________

Education
2019 Minot State University Minot ND
Bachelor of Science Degree-General Studies

2000 Dakota College Bottineau ND
Associates Degree-Medical Office Administrator
General Studies
________________________________________

PRESENTATIONS
Munson, B. (2009-Present) Statewide Medicare HealthCare fraud and scams presentations.

Munson, B. (2017). Tips and Tricks for Engaging Hard-to-Reach Beneficiaries, SMP/SHIP National Conference. Austin, TX.

Munson, B. (2017). When Will I Get My New Medicare Card? NDLTCA Annual Convention. Bismarck, ND.

Munson, B. and Madsen, L. (2013). Medicare's Alphabet Soup: scams and fraud found in each program, Aging in America Conference. Chicago, IL.

Munson, B. and Madsen, L. (2012). Training beneficiaries to access mymedicare.gov , Aging in America Conference Poster Session. Washington, D.C.

Munson, B. and Madsen, L. (2011). Training beneficiaries to access mymedicare.gov, Association of University Centers on Disability Conference Poster Session. Washington, D.C

Munson, B. (2011). Affordable Care Act and Health Care Fraud, Governors Committee on Aging Education Forum, Grand Forks, N.D.

Munson, B. and Schmidt, K. (2011). Healthy Lifestyles, NDacp Conference, Fargo, N.D.

Munson, B. and Schmidt, K. (2011). Healthy Lifestyles for People with Disabilities, Nordic International Conference, Minot, N.D.

Social Media Abilities

• Social media policy management to include Facebook, Twitter, and Instagram
• Manage social media planning for implementation and execution of marketing strategies and communication management
• Manage online media with user engagement and customer relationship development

________________________________________

Computer Competencies

• Graphic Design and Word Processing; Experienced graphic artist in Adobe Photoshop and Adobe Illustrator
• Spreadsheets and Databases; Skilled in MS Word, Excel, and PowerPoint
• Operating Systems; Experienced in Windows, Mac, UNIX and AIX
• Software/Applications; Skilled in MS-Office, Internet Explorer, Outlook Express, QuickBooks, and Oracle
• Technical Skills; Skills include ability to use markup languages like XML, knowledge in basic scripting languages like Java, and knowledge in network protocol

________________________________________

Organization(s)

• Member American Society on Aging (ASA); ASA is a diverse association of individuals bound by the common goal of supporting and improving the knowledge and skills of those who seek to improve the quality of life of older adults and their families
• Member North Dakota Emergency Medical Services Association (NDEMSA). This association is dedicated to sustaining and strengthening the EMS system in North Dakota by providing a voice and resources to members to ensure exceptional pre-hospital care in the state.
• Member National Emergency Medical Services Association (NEMSA). This organization promotes educational programs supporting state emergency medical services.
• Member Quality Health Associates (QHA) Council of North Dakota; QHA is a team of physicians, nurses, analysts, statisticians, IT specialists, and other allied healthcare professionals working together to improve healthcare quality and patient safety to all North Dakotans

________________________________________

Volunteer Responsibilities

• Peer Reviewer 2017 ASA National Conference
• Peer Reviewer 2018 ASA National Conference
• Peer Reviewer 2019 ASA National Conference
• Peer reviewers play a critical role in conference programming by evaluating proposals and making recommendations that inform proposal acceptance decisions by ASA Conference staff. Reviewers are invited based on expertise in the field of aging, involvement with ASA and past experience reviewing abstracts for aging conferences

________________________________________
Honors, Awards, Certifications, Patents

• 2001 Award for Excellence Recipient Unimed Medical Center
• 2012 Healthy Lifestyles Curriculum Lead Trainer Certification from Oregon Health and Science University Portland OR
• 2016 MSU Staff Senate Scholarship Recipient
• 2018 MSU Staff Senate Scholarship Recipient
• 2019 MSU Staff Senate Scholarship Recipient