Lead Quality Enhancement Specialist - The Council on Quality and Leadership (CQL), Towson, MD

Posted: Wednesday, October 12, 2016


The CQL Lead Quality Enhancement Specialist works under the direction of the Chief Services Officer and the Director of Training and Certification. This position is multi-faceted and requires the ability to effectively deliver all CQL core services. Core services include, but are not limited to, leading accreditation activities, serving as an accreditation team member, providing training, certification and consultation services.

Duties And Responsibilities
Accreditation

  • Effectively apply CQL's accreditation standards to a wide variety of organizations, ranging from small to large and encompassing an array of human services and supports.
  • Effectively lead all variations of CQL accreditation include Quality Assurances, Person-Centered Excellence and Person-Centered Excellence with Distinction.
  • Coordinate all pre-planning activities for organizations pursuing CQL accreditation.
  • Collaborate with colleagues in the planning, development and provision of accreditation services.
  • Lead all onsite activities required for accreditation.
  • Provide mentoring, training, feedback and coaching to accreditation team members as needed and requested.
  • Complete all follow up activities in a timely and accurate manner.
  • Participate in the development of new tools and resources to support ongoing quality enhancement of CQL's accreditation services.
  • Assist with administrative follow up assignments related to accreditation activities as needed and assigned.
  • Represent CQL at conferences and meetings to promote accreditation offerings as needed and assigned.

Training

  • Effectively deliver all variations of CQL's Personal Outcome Measures® assessment workshop (adult, children and youth and families with young children) to a wide range of customers.
  • Coordinate all pre-planning activities for organizations participating in CQL training.
  • Provide mentoring, training, feedback and coaching to all CQL training staff as needed and requested.
  • Complete all follow up activities in a timely and accurate manner.
  • Deliver additional trainings from CQL's training menu as needed and assigned.
  • Assist in the development of new trainings as needed and requested.
  • Represent CQL at conferences and meetings to promote CQL as needed and assigned.

Certification

  • Facilitate inter-rater reliability for candidates pursuing interviewer and/or trainer certification in all applications of CQL's Personal Outcome Measures® (adult, children and youth, families with young children).
  • Facilitate inter-rater reliability for candidates pursuing Basic Assurances® Reviewer certification.
  • Coordinate all pre-planning activities for organizations participating in CQL certification.
  • Provide mentoring, training, feedback and coaching to CQL staff as assigned.
  • Complete all follow up activities in a timely and accurate manner.

 

CLICK HERE to learn more about the position and apply


About CQL | The Council on Quality and Leadership

CQL | The Council on Quality and Leadership currently has a career opportunity available for interested applicants. CQL assists communities, systems and organizations to help people discover and define their own quality of life, measure personal quality of life for individuals, organizations and systems and improve the quality of life for people with disabilities, people with mental illness and older adults - and the people, organizations and communities that support them.


*CQL is a virtual organization, and all staff work remotely*