EDUCATION

Minot State University - Minot, ND Bachelor of Arts in Business Administration Fall 1990 - emphasis in Management and Marketing - minor in Psychology

University of North Dakota - Williston - Williston, ND Associate of Arts - Liberal Arts Spring 1988

PROFESSIONAL EXPERIENCE

Consumer Housing Resource Specialist, Money Follows the Person Project

• Responsible for locating housing for individuals with disabilities and the aging wishing to transition from institutions to independent living arrangements in the community 
• Work with service agencies to increase consumer awareness of the MFP project 
• Gather housing information throughout the region for a housing database allowing agencies and consumer access to existing affordable and accessible housing. 
• Provide support to the project director 
• Develop brochures and fact sheets to distribute to stakeholders throughout the state 
• Complete reports on a monthly basis 
• Develop MFP presentations for consumers and agencies 

TRAINING/SUPERVISING

• Trained and supervised 6 associates 
• Prepared weekly schedule for office personnel 
• Manage staff by encouraging pride in performance, supporting individual career development, and training in problem solving and teamwork 
• Trained new employees in developing and maintaining good customer relations, and how to effectively resolve customer service problems 
• Evaluated employee performance; make recommendations for promotions, dismissals or re-training 
• Negotiated personnel issues, serving as liaison with management staff 
• Traveled to various stores to review evaluation of compliance and policies, assist with set up, training and research errors 

PROJECT/EVENT COORDINATION

• Community Involvement Coordinator for Wal~Mart - Co-chair for Wal~Mart Relay for Life Team - Co-chair for Wal-~Mart Children's Miracle Network 
• Responsible for Wal~Mart Grant Program - Monitored project budgets for community and educational projects - Coordinated arrangements for public presentations 
• Successfully coordinated and organized Grand Opening Ceremony activities 
• Member of "Retailtainment" Committee to increase visitors to the store 

WORK HISTORY

Minot State University/NDCPD - Minot, ND Consumer Housing Resource Specialist June 2011 - Present Project Coordinator/Medicaid Infrastructure Grant

Oct 2010 - June 2011 Wal~Mart - Minot, ND Accounting Office Manager/Associate

May 1997 - May 2011 Accounting Office Associate March 1991 - May 1997